What are the conditions for applying for a return and refund?

To qualify for a return and refund, ensure:

1. Valid proof of purchase is provided within 30 days of receiving the product.
2. The item is intact, unused, and free from man-made damage that affects its reslae.
3. All original components, labels, accessories, and promotional items are included. It's essential to pack the returned product in its original packaging.

Non-returnable items:
● Customized or personalized items
● Final sale items
● Gift cards and vouchers

For non-quality returns, you should cover the return shipping fee. We recommend using a trackable shipping method to ensure the safe delivery of your return. We aren’t responsible for refused, lost, damaged, or unauthorized returns.