What can I do if I can't connect to the Gallery T2?

Here's how to troubleshoot the Bluetooth connection between your Gallery T2 and your Phone.

Check the location
Ensure both devices are within 15 meters of each other. Avoid placing them near other Bluetooth devices, microwaves, wireless routers, or electronics that may interfere with the signal.

Check the sound settings
Go to your phone’s Settings > Bluetooth, and select the Gallery T2.

Check the volume
1. Ensure both devices are charged and powered on;
2. Increase the volume on both your Gallery T2 and your phone.

Use Forget Device, then pair your Gallery T2 again
1. Disconnect your Gallery T2, go to Settings > Bluetooth on your phone, tap the Info button next to the Gallery T2 name, and select Forget This Device;
2. Pair your Gallery T2 again.

Reset your Gallery T2, then pair them again
Restore factory settings on your Gallery T2, then re-pair it with your phone. Note: this will erase all data on the device, including private albums.